Refund Policy

Refund Policy

Refund & Cancellation Policy

Last Updated: July 2026

At Vedic Gharat, we are committed to delivering authentic, high-quality natural and Himalayan products. Customer satisfaction is important to us, and this policy explains the conditions under which cancellations, refunds, and replacements are processed.

Order Cancellation

You may request to cancel your order within 2 days of placing it.

Please note:

  • Cancellation requests can only be accepted if the order has not been shipped or dispatched.

  • Once the order has been shipped or is out for delivery, cancellation may no longer be possible.

  • If you no longer wish to receive the order, you may refuse delivery at the time of arrival.

Perishable Products

Since many of our products are food and other perishable items, cancellations or returns are generally not accepted after dispatch.

However, we will gladly offer a replacement or refund if:

  • The product is damaged during transit.

  • The product received is defective.

  • The quality of the delivered product is found to be unsatisfactory after verification.

Damaged or Defective Products

If you receive a damaged, defective, or incorrect product, please notify our customer support within 7 days of delivery.

To help us process your request quickly, please provide:

  • Your order number

  • Clear photographs of the product

  • Images of the packaging

  • A brief description of the issue

After reviewing your request, we may approve a replacement or refund.

Product Not as Described

If you believe the product received is significantly different from what was displayed on our website, please contact us within 7 days of receiving your order.

Our support team will review the complaint and determine the appropriate resolution, which may include a replacement or refund where applicable.

Manufacturer Warranty

Some products may carry a manufacturer's warranty.

For warranty-related issues, customers are requested to contact the respective manufacturer directly, as warranty claims are governed by the manufacturer's terms and conditions.

Refund Process

Once your refund request has been reviewed and approved:

  • Refunds will be processed within 5 business days.

  • The refund will be credited to your original payment method or another approved payment method, depending on the payment provider.

  • The time taken for the amount to reflect in your account may vary depending on your bank or payment gateway.

Non-Refundable Situations

Refunds or cancellations may not be available in the following cases:

  • Products damaged due to misuse or improper handling after delivery.

  • Requests made after the specified reporting period.

  • Minor variations in colour, texture, size, or packaging that naturally occur in agricultural or handmade products.

  • Products returned without original packaging or required proof of purchase, where applicable.

Contact Us

For any cancellation, refund, or replacement request, please contact us through the contact details available on our Contact Us page. Or you can call us on this number 9571761156

We aim to resolve all genuine concerns as quickly as possible and ensure a smooth shopping experience.

Thank you for shopping with Vedic Gharat. We appreciate your trust and are committed to providing authentic Himalayan products with honesty and care.